LAST UPDATED ON: January 16, 2025
Haloo Lite is a live video chat app that allows you to connect with interesting people from around the world, have fun conversations, and make new friends. Haloo Lite (referred to as "Service," "we," "us," or "our") is focused on keeping your personal information safe when you use our services and mobile app, both of which we call the “Services.”
This Privacy Policy explains how Haloo Lite handles the personal information you share with us and the data we collect when you use our app or services. We gather information such as your name, email address, and any other details you provide when you sign up or interact with the app. Your personal information is important to us, and we use it to improve our services, enhance your experience, and communicate with you effectively. While we may share your information with trusted partners or as required by law, we are committed to protecting your privacy.
By using our app or services, you agree to the practices outlined in this Privacy Policy. We encourage you to read it carefully to understand how we safeguard your information.
In order to provide and improve our Products, we collect and process personal data that you, as a user, provide to us. This includes data you voluntarily share with us when using our Products, such as when you create a profile, engage with other users, or interact with various features. Additionally, we may collect data that is automatically generated during your use of our Services.
We collect the following types of data:
Profile and Interaction Data: To help you create a meaningful profile and connect with others, we gather basic profile information such as your name, age, gender, location, interests, and preferences. We also collect details about the types of people you are interested in meeting or connecting with through our Services. This helps us match you with users who meet your specified criteria, improving your overall experience.
Usage Data: As you use our Products, we collect information regarding how you interact with our Services. This may include data such as the features you use, the frequency of use, and the amount of time spent engaging with various sections of our Services. This allows us to understand user behavior and enhance the functionality of our Services.
Access Logs: We automatically collect data about your access to our Services, such as your IP address, browser type, device information, and the time and date of your visit. This information helps us maintain and improve the security, performance, and stability of our Services, and it enables us to troubleshoot any technical issues that may arise.
Third-Party Data: If you choose to access our Services through third-party platforms, such as a social media account (e.g., Facebook, Google), we may collect additional information from these platforms, including your profile details, friend lists, and other public data associated with your account. This helps us personalize your experience and ensure that you can seamlessly connect with your existing network.
Device Information and Automatic Data Collection: We collect certain data automatically from your device, such as your device type, operating system, browser settings, and IP address. Additionally, we gather information about the pages or features of our Services that you interact with or spend time using. This allows us to improve the design, usability, and overall performance of our Products.
The data we collect is essential for providing a personalized and efficient experience while ensuring the functionality and security of our Services. By using our Products, you acknowledge and consent to the collection of this data as outlined in this Privacy Policy.
Account Data: To use certain features (such as registering for an account), you need to create a user account. When you create or update your account, we collect and store information you provide, such as your name, gender, date of birth, and assign you a unique identifier ("Account Data").
Profile Data: You may also choose to share profile details like a photo, name, sexual interests, or other personal information. This Profile Data will be visible to other users unless you delete your account. If you add content, such as pictures or videos, we may request access to your camera or photo gallery. Some information you provide, like your racial or ethnic origin, sexual orientation, or religious beliefs, may be considered sensitive depending on your location. By sharing this data, you consent to our processing of it.
Usage Data: When you use our Services, we collect data such as messages, follows, photos, videos, gifts, and other user-generated content. We also process your chats with other users and any content you share, as part of operating our Services.
Shared Content: Certain features of our Services allow you to interact with others or share content publicly, such as gifts you receive, videos you post, or the information in your profile. This shared content may be visible to other users, depending on where and how it is posted.
Promotions: When you participate in promotions, contests, or events, we collect the information you provide for registration or entry. If you win a prize, we may also collect financial details to issue the reward.
Data from Other Accounts: If you link your social media or other online accounts to our Services, we may collect information from those platforms. For example, when you log in using Facebook or another third-party platform, we may ask for permission to access your name, profile picture, gender, and birthday, depending on the platform’s settings.
The information we receive from these platforms depends on the permissions you grant through your privacy settings on those services.
Third-Party Platforms: If you access our Services through third-party platforms or click on third-party links, your data will also be subject to the privacy policies and terms of those third parties.
Paid Services Data: Our paid services are processed through Google Play platform. For security reasons, we do not collect or store sensitive payment information, such as full credit card numbers or card authentication data.
Communications and Support: If you contact us for support or to report an issue, we collect and store information such as your name, email, location, operating system, IP address, and any other details you provide or that we collect automatically. We use this information to assist you and address your concerns as per this Privacy Policy. If you request that we communicate with others or process their information (e.g., sending an email on your behalf), we will collect the necessary data to fulfill your request.
Sensitive Information: Be mindful when posting sensitive information, such as religious views or health details, in your profile. While you may voluntarily share such details, including sexual preferences and ethnic background, it is not required. Remember, photos or videos you post on our Services may reveal sensitive information. By uploading and sharing such details, you consent to us processing and potentially making that information visible to other users.
The data mentioned above is stored by us and linked to your account in our Services.
Occasionally, we may request your consent to use your information for specific purposes. You have the right to withdraw your consent at any time by contacting us at the address provided at the end of this Privacy Policy.
The primary purpose of collecting and using your information is to provide and improve our Services. Additionally, we use your data to help ensure your safety. Below is a more detailed explanation of the specific ways we use your information, along with practical examples.
To process your information for the purposes outlined above, we rely on the following legal bases:
We take significant measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, like all technology companies, while we implement security measures, we cannot guarantee, and you should not expect, that your personal information will always remain fully secure. Your password is a critical part of our security, and you are responsible for keeping it safe. Do not share your password with others, and if you suspect that your account or password has been compromised, please change it immediately.
We continuously monitor our systems for vulnerabilities and potential threats, and regularly review our data collection, storage, and processing practices to improve our physical, technical, and organizational security measures.
If we detect or suspect any security breach, we may suspend your access to all or part of the Services without prior notice. If you believe your account or information is no longer secure, please contact us immediately. We are not responsible for virus protection outside of our service network, nor for any damage or loss of user data. We will take legal action against any detected attacks or breaches, including civil litigation and, if necessary, criminal prosecution.
Your information may be shared with others in the following ways:
We use third parties to help us operate and improve our Services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing, and security operations. These service providers may access your personal data and are required to use it solely as we direct, to provide our requested service.
We may also share information with partners who distribute and assist us in advertising our Services. For instance, we may share limited information on you in hashed, non-human readable form to advertising partners.
We follow a strict vetting process prior to engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality obligations.
Our product includes third-party SDKs or similar technologies. By using these third-party services on our platform, you consent to their methods of collecting and processing your data, which may involve techniques like code insertion or widget integration. These third-party services operate under their own privacy policies, separate from ours. We carefully evaluate these third parties to ensure they meet legal and security standards.
To better protect your personal data, we encourage you to review the privacy policies of these third-party SDKs before using them. If you have any concerns or identify risks with these SDKs or related services, we recommend stopping use immediately and notifying us. You can find a list of the third-party SDKs we use at this link.
Below is information on our main third-party SDK providers:
Firebase SDK
Usage: for data statistics
Link: https://firebase.google.com/support/privacy
Kochava SDK
Usage: for data statistics
Link: https://www.kochava.com/privacy/support-privacy/
Facebook SDK
Usage: for data statistics and AD
Link: https://www.facebook.com/privacy/policy/
Google Play Billing
Usage: for pay
Link: https://policies.google.com/privacy
io-agora-rtc-full-sdk
Usage: for Video Chat
Link: https://www.agora.io/en/privacy-policy/
In order to provide and maintain the functionality of our Services, it is necessary for us to transfer, store, and process your personal data on our secure servers. These servers may be located in different regions or countries, depending on the infrastructure used to support our Services. By accessing or using our Services, you explicitly consent to the transfer, storage, and processing of your data, including across borders, in accordance with this Privacy Policy.
We understand the importance of safeguarding your data, and as such, we take appropriate and robust measures to ensure that your personal data is securely stored and protected during the transfer and processing stages. We implement various technical, administrative, and physical safeguards to protect against unauthorized access, alteration, disclosure, or destruction of your data. These safeguards include the use of encryption technologies, firewalls, and secure server configurations, as well as regular security audits and monitoring practices to detect and prevent any potential vulnerabilities.
In addition to these security measures, we comply with applicable data protection laws and regulations, including those that govern cross-border data transfers. We ensure that any third-party service providers or partners involved in processing your data also adhere to stringent data protection standards and have appropriate contractual agreements in place to protect your privacy.
If you have any questions or concerns about the security measures we use to protect your data, or if you would like more detailed information about the steps we take to secure your data during transfer and storage, please do not hesitate to contact us. We are committed to being transparent about our data practices and ensuring that your personal data is handled with the utmost care and security.
We retain your personal information only for as long as necessary for legitimate business purposes and in accordance with applicable laws. To ensure the safety and security of our users, both on and off our Services, we apply a retention period of six months after account deletion, unless there is a technical issue. During this period, some of your account information may still be kept, but your account will no longer be visible on the Services.
In general, we delete or anonymize your data once your account is deleted (after the safety retention period) or after 5 years of inactivity. An account is considered inactive if the user has not connected to our servers (including if geolocation is deactivated) and has not used the app.
You have certain rights regarding the use of your data, including the ability to opt out of cookies and limit data collection by certain analytics providers. You can also update or delete your account directly within our Services, and request information about your personal data by contacting us. We want you to have control over your information, so we provide the following options:
Key Points Regarding Your Privacy Rights:
Reviewing Your Information: Privacy laws may allow you to review the personal information we hold about you (this is sometimes called the "right of access" or "right of portability").
Updating Your Information: If you believe the information we hold about you is incorrect or no longer necessary, or if you want to request its deletion, correction, or object to its processing.
To protect your privacy and that of other users, we may ask you to verify your identity before responding to these requests.
Please note, we may reject certain requests, such as if they are unlawful or may violate trade secrets, intellectual property, or another user's privacy. If you want to obtain information about another user (e.g., a message they sent you), we will require that user’s consent before we release that information.
Also, we may not be able to fulfill certain requests, such as objections to the processing of personal data, if it would prevent us from providing our Services. For example, we cannot provide the service without knowing your date of birth.
Uninstalling the App: You can stop all data collection by uninstalling the app using the standard uninstallation process on your device. However, if you uninstall and later reinstall the app on the same device, we may re-associate your previous data (such as transaction history) with your device.
Accountability: In some regions, you have the right to lodge a complaint with the relevant data protection authority if you have concerns about how we handle your personal data. This could be the authority in your country of residence, place of work, or where we are based.
If you have any further questions or concerns, feel free to contact us.
The Service is not designed for individuals under the age of 18, and we do not intentionally collect personal information from users in this age group while they are using the Service. We strive to create a safe environment for all our users, and as such, we take steps to ensure that we do not gather information from minors. If you are under 18, we ask that you do not use the Service.
If we find out that we have accidentally received personal information from someone under 18, we will remove that information from our records as soon as possible.
In the future, if we decide to change our approach, we will make sure to get clear permission from a parent or guardian before collecting any personal information from children under 18. We take the privacy of young users seriously and want to ensure that their information is handled.
If we make any important changes to this policy, we will do our best to inform you. We might do this by posting the changes on our website, within our services, or by sending you an email or other notification. We will also let you know when the changes will take effect.
If you keep using our services after the changes go into effect, whether or not we notified you, it means you agree to the updated policy. We want to make sure you are aware of any changes and understand how they affect you.
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, we encourage you to get in touch with us. You can reach us at contact@hotmeet.fun, and we would be delighted to assist you.